ALLURERENT A CAR

Rental Agreement

General terms and conditions

Version dated 05/10/2026.

This is an English translation of the Rental Agreement, provided for your convenience. The agreement is concluded in Serbian; the Serbian original follows the translation and prevails in the event of any discrepancy between the two.

1. Authorised use of the vehicle – The rented vehicle may be driven by persons over 21 years of age who have held a driving licence for at least 2 years (2x365 days). The rented vehicle, regardless of its equipment, must not be used, operated or driven:

  • for the paid carriage of passengers or goods
  • under an agreement concluded on the basis of false statements, e.g. regarding age, address...
  • for any kind of competition, speed test or race
  • to propel or tow any vehicle or object
  • when it is not roadworthy, or is overloaded with excess passengers or luggage
  • off category I, II and III roads
  • at a speed higher than that prescribed for the given category of road

The above restrictions are cumulative and each of them applies to every use of the rented vehicle. Allure renta car doo disclaims liability for any loss or damage caused by failure to observe the above prohibitions.

2. Rental period, pick-up and return of the vehicle – The minimum rental period is 1 day (24 hours). The time of return of the vehicle must be identical to the time at which the vehicle was picked up. In the event of a delay of more than 45 minutes, an additional rental day is charged.

The vehicle remains at all times the inalienable property of Allure renta car doo and is delivered in sound mechanical condition. The renter shall return the vehicle, together with all tyres and equipment, in the same condition as at pick-up, normal wear and tear excepted, at the place and on the date stated on the front page of this agreement.

3. Payment – The renter shall pay the calculated vehicle rental price in €, as well as other services and additional equipment, in the dinar equivalent at the selling exchange rate of the commercial bank of Allure renta car doo, immediately, that is, upon picking up the vehicle, according to the price list valid at the time the rental agreement is concluded, by one of the methods of payment prescribed by law, i.e. by bank transfer, payment card, cheque or in cash. Where, with the approval of the branch office that issued the vehicle, the vehicle is returned to another branch office, the final statement of charges is the one sent, in accordance with the rental terms, by the branch office from which the vehicle was picked up.

4. Extension of the rental – A renter who wishes to extend the rental of the vehicle must notify the branch office that issued the vehicle 1 day in advance. If this condition is not met, the renter is deemed to have unlawfully appropriated the vehicle and Allure renta car doo is obliged to report this to the public prosecutor's office. Where the renter returns the vehicle after the date stated when the rental agreement was concluded and prices have changed in the meantime, the new prices are charged from the day on which the vehicle was due to be returned.

5. Fuel – Fuel is not included in the rental price. The vehicle is delivered and must be returned with a full tank of fuel. If the vehicle is not returned with a full tank of fuel, the renter will be charged for the fuel used and for the refuelling service.

6. Maintenance – The renter undertakes to take care of the vehicle and to regularly check the engine oil level, the coolant level in the radiator and the prescribed tyre pressure. The service interval for changing the oil and filters on the vehicle is 15,000 km. If, during the rental, the renter establishes that an oil change is required because of the distance driven and is unable to take the vehicle to the Allure renta car doo service workshop, the renter is obliged to have the vehicle serviced at the renter's own expense, and the costs will be reimbursed on presentation of an invoice from an authorised service workshop. The renter is obliged to pay for all damage caused by negligence and by failure to comply with the stated obligations towards the vehicle.

7. Breakdowns – Repairs to the vehicle or replacement of its parts may be carried out only in authorised service workshops, with the prior approval of Allure renta car doo. Costs are reimbursed on presentation of invoices from the authorised service workshop where the repair was carried out and on mandatory delivery of the replaced parts. If the repair was carried out outside an authorised service workshop and the replaced parts have not been handed over, the costs are not reimbursed. If, on return of the vehicle, it is established that any part of the vehicle or its equipment has been changed or lost, the renter will be charged damages amounting to three times the market value of the changed or lost part or equipment. IF IT IS ESTABLISHED THAT A FAULT ON THE VEHICLE WAS CAUSED BY THE RENTER'S NEGLIGENCE, THE STATEMENT OF COSTS WILL BE ISSUED AFTER THE FINAL INSPECTION OF THE VEHICLE BY AN AUTHORISED SERVICE WORKSHOP.

If, during the rental, a breakdown occurs that leaves the vehicle unroadworthy, the renter shall immediately notify Allure renta car doo, move the vehicle off the road and secure it until it is collected by an authorised person of the agency. Allure renta car doo will, if vehicles are available, replace the renter's vehicle until the end of the agreed rental; if that is not possible, the renter will be refunded for the unused rental time.

8. Documents and equipment – All vehicles are supplied with all the necessary documents and equipment, for which the renter is fully responsible.

9. Insurance – All Allure renta car doo vehicles are insured under a comprehensive (AUTO-KASKO) insurance policy with an excess of 30% of any damage caused. The renter or another authorised driver named in the agreement, as well as the passengers in the vehicle, are insured up to the amount prescribed and paid by the insurance company that is the provider of the basic insurance. The insurance does not in any case cover damage to the interior of the vehicle, damage to tyres and wheels or to the engine oil sump, or a damaged or lost key. If any of the above damage is established, it must be compensated in full when the vehicle is returned.

The renter alone bears the costs of damage to the vehicle in the following cases:

  • if the renter does not have a police report on the accident or on the damage caused to the vehicle
  • if it is established that, as a participant in a traffic accident, the renter was under the influence of alcohol or narcotic drugs
  • if it is established that the renter caused the accident by disregarding traffic lights, that is, by passing through a red light
  • if the renter enters a territory for which the agreement does not grant approval (Kosovo, Ukraine, Russia).

In the event of theft of the vehicle, the renter is obliged to notify the nearest police station immediately, have a report on the criminal offence drawn up and hand over the original documents and the key to the branch office that issued the vehicle. The renter undertakes to cooperate with Allure renta car doo in the investigation and in identifying the perpetrator of the criminal offence. If the renter does not meet the conditions of this article, the renter is obliged to bear the costs caused by the theft of the vehicle alone.

10. Traffic accidents – Every traffic accident or collision must be reported immediately to the nearest police station and to the Allure renta car doo branch office that issued the vehicle. A report containing all the details of the traffic accident must be completed in the presence of the police and forwarded to the branch office that issued the vehicle. The renter undertakes to cooperate with Allure renta car doo in the investigation and proceedings relating to the accident. If the renter does not meet the conditions of this article, the renter is obliged to bear the costs caused by the accident alone.

11. Loss of property – Allure renta car doo is not liable for the renter's personal property, or the personal property of another person, left in the rented vehicle or on the business premises of Allure renta car doo. By signing this agreement, the renter expressly waives any claim arising from such losses and from damage connected with them.

12. Changes to the rental agreement – No provision of this agreement may be subsequently amended, except in the event of an accident, damage to the vehicle, or if the renter does not comply with the terms of the rental agreement, in which case the renter loses the right to a discount and the agreement is charged at the full price.

13. All employees of Allure renta car doo have the right to inspect the vehicles at any time. If the inspection establishes that the renter has not treated the car in accordance with the agreement, the employees of Allure renta car doo are authorised to repossess the vehicle on the spot.

14. The vehicle may leave the Republic of Serbia with the consent of Allure renta car doo, entered and certified on the front page of this agreement.

15. In the event of a dispute, the jurisdiction of the Court in Belgrade is agreed.

Important!

  • CARRY THE VEHICLE DOCUMENTS WITH YOU, DO NOT LEAVE THEM IN THE VEHICLE!
  • IN THE EVENT OF DAMAGE TO THE VEHICLE, AN ON-SITE POLICE INVESTIGATION AND A REPORT ON THE DAMAGE EVENT ARE MANDATORY!
  • IN THE EVENT OF A BREAKDOWN OF THE VEHICLE, THE RENTER IS OBLIGED TO CONTACT ALLURERENTACAR DOO REGARDING THE REPAIR.
  • THE RENTER REMAINS LIABLE FOR TRAFFIC OFFENCES EVEN AFTER THE RENTAL HAS ENDED.

Serbian original (binding version)

Ugovor o najmu – Opšte odredbe i uslovi

1. Ovlašćeno upravljanje vozilom – Iznajmljeno vozilo mogu voziti osobe starije od 21 godine, koje poseduju vozačku dozvolu minimum 2 godine (2x365 dana). Iznajmljeno vozilo, bez obzira na opremu, ne sme biti upotrebljeno, saobraćati ili biti voženo:

  • za plaćeni prevoz putnika i robe
  • po ugovoru zaključenom na osnovu lažnih izjava npr. starosti, adrese...
  • za bilo koju vrstu takmičenja, brzinske probe ili trke
  • za pogon ili vuču bilo kakvog vozila ili predmeta
  • kada nije u voznom stanju ili je preopterećeno prekobrojnim putnicima, ili prtljagom
  • van saobraćajnica I, II i III reda
  • brzinom većom od propisane za određenu kategoriju puta

Gore pomenuta ograničenja se sabiraju i svako od njih važi za svaku upotrebu iznajmljenog vozila. Allure renta car doo odbija odgovornost za bilo kakav gubitak ili oštećenje koje bi bilo prouzrokovano nepoštovanjem gornjih zabrana.

2. Dužina najma, preuzimanje i vraćanje vozila – Minimalna dužina najma je 1 dan (24 časa). Vreme vraćanja vozila mora biti identično vremenu prilikom preuzimanja vozila. U slučaju kašnjenja dužeg od 45 minuta, zaračunava se dodatni dan najma.

Vozilo je sve vreme neotuđivo vlasništvo Allure renta car doo i dostavlja se u ispravnom mehaničkom stanju. Najamnik će vozilo, izuzev normalnog habanja, zajedno sa svim gumama i opremom vratiti u istom stanju kao kod preuzimanja u mesto i na datum navedenom na prednjoj stranici ovog ugovora.

3. Plaćanje računa – Najamnik će obračunatu cenu najma vozila u € kao i ostale usluge i dodatnu opremu, platiti u dinarskoj protivvrednosti po prodajnom kursu poslovne Banke Allure renta car doo odmah, odnosno prilikom preuzimanja vozila a prema važećem cenovniku u vreme sklapanja najamnog ugovora na jedan od zakonom propisanih načina plaćanja, tj. virmanskim putem, platnom karticom, čekom ili gotovinski. U slučaju kada se uz odobrenje poslovnice koja je vozilo izdala, vozilo vrati u drugu poslovnicu, konačni obračun je onaj koji u skladu sa najamnim uslovima pošalje poslovnica iz koje je vozilo preuzeto.

4. Produženje najma – Kada najamnik želi da produži najam vozila o tome mora 1 dan unapred obavestiti poslovnicu koja je vozilo izdala. U slučaju neispunjenja ovog uslova, smatra se da je najamnik protivpravno prisvojio vozilo te je Allure renta car doo dužan da ga prijavi tužilaštvu. U slučaju kada najamnik vozilo vrati posle datuma navedenog prilikom sklapanja ugovora o najmu a dođe do promene cena, zaračunavaju se nove cene od dana predviđenog da se vozilo vrati.

5. Gorivo – Gorivo nije uključeno u cenu najma. Vozilo se dostavlja i mora biti vraćeno sa punim rezervoarom goriva. Ukoliko se vozilo ne vrati sa punim rezervoarom goriva, najamniku će biti naplaćeno utrošeno gorivo i usluga dopune.

6. Održavanje – Najamnik se obavezuje da će brinuti o vozilu i redovno proveravati nivo ulja u motoru, rashladne tečnosti u hladnjaku i propisani pritisak u pneumaticima. Servisni interval zamene ulja i filtera na vozilu je 15.000 km. Ukoliko u toku najma najamnik usled pređene kilometraže utvrdi da je potrebno uraditi zamenu ulja a nije u mogućnosti da vozilo odveze u servis Allure renta car doo, najamnik je dužan da o svom trošku uradi servis na vozilu a troškovi će mu se priznati uz priloženi račun ovlašćenog servisa. Najamnik je dužan platiti sva oštećenja prouzrokovana nemarom i nepridržavanjem navedenih obaveza prema vozilu.

7. Kvarovi – Popravke ili zamena delova na vozilu mogu se izvršiti samo u ovlašćenim servisima uz prethodno odobrenje Allure renta car doo. Povraćaj troškova se vrši uz priložene račune ovlašćenog servisa gde je popravka izvršena i obaveznu dostavu zamenjenih delova. Ukoliko je popravka izvršena van ovlašćenog servisa i nisu doneti zamenjeni delovi, troškovi se ne priznaju. Ako se kod vraćanja vozila ustanovi da je neki deo vozila ili opreme promenjen odnosno izgubljen, najamniku će se naplatiti šteta u visini trostruke tržišne vrednosti promenjenog odnosno izgubljenog dela ili opreme. UKOLIKO SE USTANOVI DA JE KVAR NA VOZILU PROUZROKOVAN NEMARNOŠĆU NAJAMNIKA, OBRAČUN TROŠKOVA ĆE BITI ISPOSTAVLJEN POSLE KONAČNOG PREGLEDA VOZILA OD STRANE OVLAŠĆENOG SERVISA.

Ako u toku najma dođe do kvara koji je prouzrokovao da vozilo nije u voznom stanju, najamnik će odmah obavestiti Allure renta car doo, pomeriti vozilo sa puta i obezbediti ga do njegovog preuzimanja od strane ovlašćenog lica agencije. Allure renta car doo će, ukoliko ima raspoloživih vozila, do okončanja ugovorenog najma najamniku zameniti vozilo a ukoliko to nije moguće najamniku će biti vraćen novac za neiskorišćeno vreme najma.

8. Dokumenta i oprema – Sva vozila su opremljena svim potrebnim dokumentima i opremom i za njih najamnik odgovara u potpunosti.

9. Osiguranje – Sva vozila Allure renta car doo osigurana su polisom AUTO-KASKO osiguranja sa učešćem od 30% u eventualno pričinjenoj šteti. Najamnik ili drugi ovlašćeni vozač na ugovoru, kao i putnici u vozilu, osigurani su u visini stope osiguranja koje propisuje i isplaćuje osiguravajuće društvo - ugovarač osnovnog osiguranja. Osiguranje ni u jednom primeru ne osigurava štete nastale u unutrašnjosti vozila, oštećenje guma i točkova, kartera motora i oštećen ili izgubljen ključ. Ako se ustanovi bilo koje od gore pomenutih oštećenja isto se prilikom vraćanja vozila mora nadoknaditi u punom iznosu.

Najamnik sam snosi troškove oštećenja vozila u sledećim slučajevima:

  • ukoliko nema policijski zapisnik o nesreći odnosno učinjenoj šteti na vozilu
  • ukoliko se ustanovi da je kao učesnik saobraćajne nesreće bio pod dejstvom alkohola ili opojnih droga
  • ukoliko se ustanovi da je nesreću izazvao nepoštovanjem svetlosne signalizacije odnosno prolaskom kroz crveno svetlo
  • ukoliko uđe na teritoriju na koju mu ugovorom nije dato odobrenje (Kosovo, Ukrajina, Rusija).

U slučaju krađe vozila najamnik je dužan da odmah obavesti najbližu stanicu policije, načini zapisnik o učinjenom krivičnom delu i preda originalna dokumenta i ključ poslovnici koja je vozilo izdala. Najamnik se obavezuje da će sarađivati sa Allure renta car doo u istrazi i otkrivanju počinioca učinjenog krivičnog dela. Ukoliko najamnik ne ispuni uslove iz ovog člana, dužan je troškove prouzrokovane krađom vozila snositi sam.

10. Saobraćajne nesreće – O svakoj saobraćajnoj nesreći-udesu, mora se odmah obavestiti najbliža stanica policije i Allure renta car doo poslovnica koja je vozilo izdala. Potrebno je u prisustvu policije ispuniti izveštaj sa svim podacima o saobraćajnoj nesreći i isti proslediti poslovnici koja je vozilo izdala. Najamnik se obavezuje da će sarađivati sa Allure renta car doo u istrazi i postupku odnosne nesreće. Ukoliko najamnik ne ispuni uslove iz ovog člana, dužan je troškove prouzrokovane nesrećom snositi sam.

11. Gubitak vlasništva – Allure renta car doo ne odgovara za najamnikovo lično vlasništvo ili lično vlasništvo druge osobe koju je ostavio u iznajmljenom vozilu ili poslovnim prostorijama Allure renta car doo. Najamnik se potpisom ovog ugovora izričito odriče svakog zahteva koji bi izlazio iz spomenutih gubitaka i sa njima povezanim štetama.

12. Promene najamnog ugovora – Nijedna odredba ovog ugovora ne može se naknadno izmeniti osim u slučaju udesa, oštećenja vozila, ili ako najamnik ne poštuje uslove ugovora o najmu, i tada najamnik gubi pravo na popust i ugovor se obračunava po punoj ceni.

13. Svi radnici Allure renta car doo imaju u svakom vremenu pravo kontrolisati vozila. Ukoliko se kod kontrole ustanovi da najamnik nije u skladu sa ugovorom postupao sa automobilom radnici Allure renta car doo ovlašćeni su na licu mesta oduzeti vozilo.

14. Vozilo može napustiti Republiku Srbiju uz saglasnost Allure renta car doo upisanoj i overenoj na prednjoj strani ovog ugovora.

15. U slučaju spora dogovorena je nadležnost Suda u Beogradu.

Važno!

  • DOKUMENTA OD VOZILA NOSITE SA SOBOM, NE OSTAVLJAJTE IH U VOZILU!
  • U SLUČAJU OŠTEĆENJA VOZILA OBAVEZAN JE UVIĐAJ POLICIJE I ZAPISNIK O ŠTETNOM DOGAĐAJU!
  • U SLUČAJU KVARA NA VOZILU NAJAMNIK JE DUŽAN DA KONTAKTIRA ALLURERENTACAR DOO U VEZI OPRAVKE.
  • ZA SAOBRAĆAJNE PREKRŠAJE NAJAMNIK ODGOVARA I POSLE ZAVRŠENOG NAJMA.

Company details

Registered office
11000 Belgrade, Serbia
Phone
+381 62 235 536
Email
allure.rentacar@gmail.com